CardExchange Solutions Documentation

Visitor Advanced Options - General

General Options

Detail-editor width (pixels)

Set the length of your text boxes, drop down menus, etc., in all the windows that can edit and contain person information.

Update-timer interval (seconds)

The time interval in seconds that determines how often changes made by others are uploaded to the current installation. By default this is 300.

Show service-center errors

This is a debug setting when no content is shown inside the Assist portal. Standard this is disabled and has no influence on the main application.

Barcode Options

Characters

Select between Numeric (0-9) and Alphanumeric (0-9, A-Z) options when generating a random barcode using the Visitor Actions - Assign Barcode function

Auto-generated length

the maximum length in characters the barcode will generate (Default is 12 characters)

Barcode expire

Enable or Disable this option to make all barcodes generated will expire after a certain amount of time determined by the Validity duration option

Validity duration (days)

How long the barcode will be valid before it expires in the application

Printer Options

Print behavior - This applies to print reports. You can select here if you want to show a preview of the report first, directly open the print dialog, or send the report directly to the last selected printer.

Visitor Options

Invitee history (days)

Determines how many days before today are shown in the invitee history of the selected history

History purge (days)

Determines how many days to retain visitors personal information in the database (-1 to retain information indefinitely)

Show a visitor’s additional needs at check in

Enable/Disable when a visitor checks in that has flags set up to tell you of the visitors additional needs

Enable automatic check-outs

Enable/Disable a warning whenever CardExchange Visitor closes and some are still checked in

Enable GDPR compliance

Give visitors the option during registration to have their personal information automatically purged upon check-out

Automatic search options

Biometric automatic search

Automatically find people in the record list by using a biometric device

Biometric automatic check-in

Allow visitors to check in using a biometric device

Biometric automatic check out

Allow visitors to check out using a biometric device

Barcode search automatic check-in

Allow visitors to check in by scanning or typing their barcode

Barcode search automatic check out

Allow visitors to check out by scanning or typing their barcode

ID scan automatic check-in

Allow visitors to check in by scanning their ID

ID scan automatic check out

Allow visitors to check out by scanning their ID

Report Options

Custom reports folder

The folder that stores the custom reports

Enable/disable custom reports

Add and remove any customer reports found on the machine