CardExchange Solutions Documentation
Visitor Help - Biometrics
- Roman Villandry (Unlicensed)
IMPORTANT! Biometrics are supported starting from Business and higher editions!
We offer the option to save biometric data per Visitor record which allows for fast check-in via the Biometrics search function. You can see a full list of our supported biometric devices here: Supported Biometric Devices
Biometric Options
In the Biometric options, you can choose either Digital Persona or Topaz devices depending on the hardware you have.
Enroll Biometrics
When clicking on enroll Biometric you will be prompted to place finger on the reader, once scanned you can click on ok to proceed.
Biometric Search
When clicking on Biometric search you will be prompted to place finger on the reader, after a successful read it will attempt to look up the matching record from the database. If sound the record will be displayed.
If no matching record is found the below message is shown, you can then proceed to enroll the new visitor if you wish using the enroll biometric option.
Remove Biometrics
If required, you can also remove the stored biometric template from the database.