Moving your License to a new computer

Transferring your CardExchange product licensing to a new computer is easy! All you need is the CardExchange application installed on your Windows PC. When asked to activate your application, provide it the 6-digit Serial Number and 34-character Activation Code.

Activating the application simply removes the watermark from the current installation of the PC. Transfer your Data over to the new computer as well to pick up right where you left off!

Obtaining Licensing Information

Your Serial Number and Activation code are required to relicense a new PC. Licensing is obtained in a few ways listed below:

1. Purchased directly from our WebShop online at https://cardexchange.shop

   • Delivery online only via Email of purchase contact

2. Authorized application key resellers providing the software and support assistance

   • Printer hardware are often purchased as packages with the software

   • Contact Us if you are having trouble finding your reseller information

3. Bundled inside the box with a Printer, or CD sleeve

 Finding Lost License Information

If you are having trouble finding your license information, we recommend you contact your reseller first if purchased from them to see if they will provide a replacement for you. However, you can Contact Us directly to recover missing license details provided enough information.

Your license Serial number information is always available to view in our application by viewing the Assist Tab at the top and selecting About CardExchange. Older versions will display this information under the Service Center Tab, and you can find this information among the blue file boxes in the corner of the application windows.

To request a lost license recovery from CardExchange directly, see our store page to purchase one here: https://cardexchange.shop/services/professional-services/license-recovery

Click to view Images of Serial number location

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