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Recently updated articles

New GDPR Compliant Release

We are pleased to announce the release of CardExchange® Gateway version 1.2.2.36.  If you are using Producer or Visitor, this update applies to your software.

This release includes improvements to meet the requirements of the new General Data Protection Regulation (GDPR) effective in the EU from 25th May 2018:

  • Following the update, you will be asked to reconfirm your marketing preferences. We really want to keep in touch to inform you of new releases, updates and product news. If you wish to continue receiving these notifications, please update your preferences when prompted. You can also update your preferences at any time using the 'Register license' option in the Assist tab. You can read our updated Privacy Policy explaining how we use your personal information on our website HERE

  • In CardExchange Visitor you can enable GDPR compliance features. Once enabled, visitors will be asked to confirm if they agree for their personal details to be stored after they check out. If they do not they will be automatically deleted. In the Business and Kiosk editions, you can also present your own Privacy Policy for your visitors to view and agree before they check in.

For more information relating to this update and how to use the new GDPR features in CardExchange® Gateway, please contact us at support@cardexchangsolutions.com  

For more information relating to the GDPR regulations and how we use your personal information, please contact us at gdpr@cardexchangesolutions.com 

Sincerely,

Your CardExchange® Solutions Team

New GDPR Compliant Release

We are pleased to announce the release of PriceCardPro version 1.1.0.3

This release meets the requirements of the new General Data Protection Regulation (GDPR) effective in the EU from 25th May 2018.

After installation, you can choose your marketing preferences using the 'Register license' option in the Assist tab. We really want to keep in touch to inform you of new releases, updates and product news. If you wish to continue receiving these notifications, you will need to opt-in again for them. You can read our updated Privacy Policy explaining how we use your personal information on our website here https://cardexchangesolutions.com/privacy-policy

You can download the latest update here - https://downloads.cardexchangesolutions.com/pricecardpro1update.exe

For more information relating to this update, please contact us at info@pricecardpro.com

Sincerely,

Your PriceCardPro Team

Latest version available - 1.2.2.36 Release Date May 25, 2018

CardExchange® Gateway 1.2.2.36

The application has been updated to be GDPR compliant. 

A message on startup will ask if you would like to continue receiving articles in the Assist section.

CardExchange® Producer 10.2.2.35

A plethora of bug fixes have been made including:

  • IDP Smart 51 printers should now correctly encode contactless cards.

  • IDP Smart 51 should no longer crash the application after printing.

Latest version available - 1.6.4.36 Release Date May 25, 2018

CardExchange® Visitor 1.6.4.36

  • The question dialog for retaining visitor personal information has been clarified.

  • Fixed a bug with the registration wizard where clicking finish created a null reference object error.

  • Fixed a bug where multiple windows would close after canceling a dialog box.

 Use this download when updating an existing CardExchange® Gateway installation on your computer. Gateway includes CardExchange® Producer and CardExchange® Visitor

 

Stand-alone CardExchange® Users:

You do not need to do anything, just run the update and continue using your CardExchange® software as usual.

Network CardExchange® Users (SBS): Action Required

Please follow the steps below to get updated:

STEP 1:

Prior to updating your CardExchange®, it is required you first update your installation of Sentinel RMS License Manager. This license manager is usually located on your server.

This applies to any users running CardExchange Gateway v1.2.2.34 or Producer v10.2.2.34

To update your licenses manager to the latest version you can download it from our website by using the following link:

https://cardexchangesolutions.com/assist/downloads/software-drivers/catalog/sentinel_rms_license_manager_9_2_1-item-193

STEP 2:

Extract the ZIP file and launch Setup.exe from the License Manager folder to begin the installation, then follow the steps in the Installshield wizard. Once the new license manager is installed, you should be able to continue using your CardExchange® software as usual.

IMPORTANT: Please use the new version of Wlmadmin.exe to manage your licenses as the Tools have also been updated.


For more information, please contact us at support@cardexchangesolutions.com

Sincerely,

Your CardExchange® Solutions Support Team

Latest version available - 1.2.2.34 Release Date April 18, 2018

CardExchange® Gateway 1.2.2.34 - UPDATED!

Fixed a bug with Network licenses creating a Unified API error

CardExchange® Producer 10.2.1.33 - UPDATED!

A plethora of bug fixes have been made including:

  • Printing large batches should no longer have anomalous scrolling behaviour

  • Print-progress screen is now scaling correctly

  • Database setup window should not break OCR fields any longer

  • Database column names with underscores in front will display correctly now

  • "Value cannot be null" will no longer show after opening a template inked to the CardExchange® Visitor plugin.

  • Backround images switched with images with DPI's set to zero. 

Latest version available - 1.6.4.32 Release Date February 18, 2018

CardExchange® Visitor 1.6.4.32 - Previous Release

  • NEW Create a drop-down list based on the persons tables that shows the full name and can be filtered by credential type.

  • Fixed an issue in the designer preventing users from using a Mag strip when Producer was disabled.

  • Fixed a bug where the default expiration date ignored the time intervals set in the advanced options.

  • Fixed a bug that prevented adding new visitors.