CardExchange Solutions Documentation

Deleting a Person

It is not possible to delete a person record directly through the Controller.

To Remove a Person Record:

  1. Grace Period: The person record must be older than the 90-day grace period before it can be deleted.

  2. Access Admin Center:

    • Navigate to the Admin Center to manage the deletion process.

  3. Archiving the Record:

    • Before deletion, the person record must be archived. This action moves the record to a temporary state before final deletion.

  4. Deleting the Archived Record:

    • Once archived, you can permanently delete the record from the system.

For more information on the Archive function, refer to the relevant section in the Admin Manual.