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  1. Install CardExchange® Producer on the New PC

    1. Download the latest version of the software from the CardExchange Downloads Page.

  2. Copy the Data Directory from the Old PC

    1. By default, the data directory is located in:

      Code Block
      C:\Users\Public\Public Documents\CardExchange\Data
    2. Copy the entire Data folder to a backup location, such as an external drive or network storage.

  3. Activate CardExchange® Producer on the New PC

    1. Use your Serial Number and 34-character Activation Code to activate the software.

  4. Replace the Data Directory on the New PC

    1. On the new PC, navigate to the same location as the old PC:

      Code Block
      C:\Users\Public\Public Documents\CardExchange\Data
    2. Rename the current Data folder (e.g., to Data_old) and copy the backup Data folder from the old PC to this location.

  5. Run CardExchange® Producer

    1. Launch the software and verify that everything is functioning properly.

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  • In the CardExchange Producer software, go to the Assist ribbon menu, then select About CardExchange to view your license details.

  • Alternatively, you can find your serial number in the license file located at:

    Code Block
    C:\\Users\\Public\\Documents\\CardExchange\\License\\lservrc

Standalone Licenses

  • Standalone licenses require a 34-character activation code for reactivation.

  • If you lose your standalone license details, recovery is possible with a service fee. More information.

Network Licenses

  • Network licenses also require the 34-character activation code.

  • Additional configuration steps are needed for network licenses. Refer to the Network License User Guide.

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Important Notes

Unlock Requests:

  • If you are asked for an unlock code after copying the data folder, Windows may have attempted to merge the old and new data folders. Ensure that you rename or delete the existing data folder on the new PC before copying over the backup from the old PC.

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