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Install CardExchange® Producer on the New PC
Download the latest version of the software from the CardExchange Downloads Page.
Copy the Data Directory from the Old PC
By default, the data directory is located in:
Code Block C:\Users\Public\Public Documents\CardExchange\Data
Copy the entire
Data
folder to a backup location, such as an external drive or network storage.
Activate CardExchange® Producer on the New PC
Use your Serial Number and 34-character Activation Code to activate the software.
Replace the Data Directory on the New PC
On the new PC, navigate to the same location as the old PC:
Code Block C:\Users\Public\Public Documents\CardExchange\Data
Rename the current
Data
folder (e.g., toData_old
) and copy the backupData
folder from the old PC to this location.
Run CardExchange® Producer
Launch the software and verify that everything is functioning properly.
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In the CardExchange Producer software, go to the Assist ribbon menu, then select About CardExchange to view your license details.
Alternatively, you can find your serial number in the license file located at:
Code Block C:\\Users\\Public\\Documents\\CardExchange\\License\\lservrc
Standalone Licenses
Standalone licenses require a 34-character activation code for reactivation.
If you lose your standalone license details, recovery is possible with a service fee. More information.
Network Licenses
Network licenses also require the 34-character activation code.
Additional configuration steps are needed for network licenses. Refer to the Network License User Guide.
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Important Notes
Unlock Requests:
If you are asked for an unlock code after copying the data folder, Windows may have attempted to merge the old and new data folders. Ensure that you rename or delete the existing data folder on the new PC before copying over the backup from the old PC.
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