Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Install TrustIDv4 on the new PC
    1. You can always find the latest updates and downloads on our downloads page here: Downloads (https://cardexchange.support/resource/downloads/trustid)
  2. Copy the Data directory from the old PC, by default this is located in the following location depending on the application:
     C:\Users\Public\Documents\TrustID\Data

  3. Rename the Data directory from the same location on the new PC and copy in the backup from the old PC
  4. Run TrustID v4 and check that everything is okEnter your original


For license activation, if you have a subscription license simply login to the software with the username and password of the account holding the license.

https://cardexchangeid.com/blog/11-how-to/139-activating-a-trustid-subscription


For standalone licenses, activate using the serial number and activation code provided to you in

...

a purchase order or via the license that may come with the printer.


Info
titleNote

If you are asked for an unlock when running the software, it is likely because Windows tried to merge the copied data folder with the existing one.
Please make sure that you either rename or delete the existing data folder before copying over the data folder from the old PC.

...