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1. Install CardExchange® Producer on the new PC

   1. You can always find the latest updates and downloads on our downloads page here: Downloads

2. Copy the Data directory from the old PC, by default this is located in the following location depending on the application:
   CardExchange® Producer - C:\Users\Public\Documents\CardExchange\Data

3. Activate the software with your software license Serial Number and Activation Code
   

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4. Rename the Data directory from the same location on the new PC and copy in the backup from the old PC

5. Copy the cegateway.sqlite file from the renamed data folder to your backup data folder.

6. Run CardExchange® Producer and check that everything is ok

7. Enter your original serial number and activation code in the activation wizard to activate the new PC

   1. If the license information has been lost, or only a serial number could be recovered, please submit a license recovery to receive new license details to activate:

   2. https://cardexchangesolutions.com/services/professional-services/license-recoveryCardExchange Solutions - License Recovery Service

   3. For more information about lost licenses, please see our document on license recoveries: https://cardexchangesolutions.atlassian.net/l/c/HkwyzJ6b

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