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- Install CardExchange® Producer on the new PC
- You can always find the latest updates and downloads on our downloads page here: Downloads
- Copy the Data directory from the old PC, by default this is located in the following location depending on the application:
CardExchange® Producer - C:\Users\Public\Documents\CardExchange\Data - Activate the software with your software license Serial Number and Activation Code
- Rename the Data directory from the same location on the new PC and copy in the backup from the old PC
- Copy the cegateway.sqlite file from the renamed data folder to your backup data folder.
- Run CardExchange® Producer and check that everything is ok
- Enter your original serial number and activation code in the activation wizard to activate the new PC
- If the license information has been lost, or only a serial number could be recovered, please submit a license recovery to receive new license details to activate:
- https://cardexchangesolutions.com/services/professional-services/license-recovery
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If you are asked for an unlock when running the software, it is likely because Windows tried to merge the copied data folder with the existing one. |
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