Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Install CardExchange® Producer on the new PC

    1. You can always find the latest updates and downloads on our downloads page here: Downloads

  2. Copy the Data directory from the old PC, by default this is located in the following location depending on the application:
    CardExchange® Producer - C:\Users\Public\Documents\CardExchange\Data

  3. Activate the software with your software license Serial Number and Activation Code

    Image RemovedImage Added

  4. Rename the Data directory from the same location on the new PC and copy in the backup from the old PC

  5. Copy the cegateway.sqlite file from the renamed data folder to your backup data folder.

  6. Run CardExchange® Producer and check that everything is ok

  7. Enter your original serial number and activation code in the activation wizard to activate the new PC

    1. If the license information has been lost, or only a serial number could be recovered, please submit a license recovery to receive new license details to activate:

    2. https://cardexchangesolutions.com/services/professional-services/license-recovery

    3. For more information about lost licenses, please see our document on license recoveries: https://cardexchangesolutions.atlassian.net/l/c/HkwyzJ6b

Info

Note

If you are asked for an unlock when running the software, it is likely because Windows tried to merge the copied data folder with the existing one.
Please make sure that you either rename or delete the existing data folder before copying over the data folder from the old PC.

...