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Install CardExchange® Producer on the new PC
You can always find the latest updates and downloads on our downloads page here: Downloads
Copy the Data directory from the old PC, by default this is located in the following location depending on the application:
CardExchange® Producer - C:\Users\Public\Documents\CardExchange\DataActivate the software with your software license Serial Number and Activation Code
Rename the Data directory from the same location on the new PC and copy in the backup from the old PC
Copy the cegateway.sqlite file from the renamed data folder to your backup data folder.
Run CardExchange® Producer and check that everything is ok
Enter your original serial number and activation code in the activation wizard to activate the new PC
If the license information has been lost, or only a serial number could be recovered, please submit a license recovery to receive new license details to activate:
https://cardexchangesolutions.com/services/professional-services/license-recovery
For more information about lost licenses, please see our document on license recoveries: https://cardexchangesolutions.atlassian.net/l/c/HkwyzJ6b
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NoteIf you are asked for an unlock when running the software, it is likely because Windows tried to merge the copied data folder with the existing one. |
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