Technote 16/07 - Microsoft Lifecam not available

Owned by Paul Metcalf (Deactivated)
Last updated: May 21, 2019
1 min read

Applicable Products: CardExchange® Producer & CardExchange® Visitor

Microsoft Lifecam not available


When using a Microsoft Lifecam on Windows 10 it may not show as an available video source.

The Microsoft website only lists a supported driver up to Windows 7 and although the bundled software appears to work ok on Windows 10, the driver does not seem to work correctly and does not show the camera as an available source for CardExchange.


You can however try the below:

  1. Download file from https://www.dropbox.com/s/h33ltg3km61tv66/videods.zip?dl=0
  2. Copy the VideoDS.DS file to your C:\windows\TWAIN_32 folder.
  3. Restart PC.

You should now have a Twain Device Driver which should add the camera as an available TWAIN source that can be used by CardExchange:

Note: This file is not written by CardExchange Solutions and this is information is sourced from public forums, as such it is provided as is for your own use and CardExchange Solutions will not take responsibility for any issues relating to the use of it.