Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 5 Next »

Applicable Products:

  • CardExchange® Producer

  • CardExchange® Press

  • CardExchange® Visitor

Table of Contents

Installation

  • In order to install a XID Series printer from Matica, you’ll need to install the EdiSecure Connect utility

    • This tool can be downloaded HERE

  • Extract the files and follow the steps provided during the setup process

  • After installing, under the Start menu, you should have a folder named EdiSecure Connect or Matica (depeding on the installed version) with the tools available to be used

Configuration

  1. Under the Start menu, open the EdiSecure Connect/Matica folder and then click on Administration Center/Device Configurator

     

  1. In the tool that opens select you’ll be prompted to add a new device. If not click on New Printer on the top left corner of the utility

  2. Select the type of device that you are trying to add, in this case we’re selecting Printer

image-20240904-110531.png

  1. Select the appropriate printer series

image-20240904-110625.png

  1. Select the appropriate device model and port. The default value here is 1

image-20240904-111040.png

  1. Return to the Start menu, and in the EdiSecure Connect/Matica folder open the Dispatcher/Job Monitor. Here you’ll be able to check if the printer is properly detected, its status and job queue.

           

  1. If correctly recognized it will be displayed with a green icon above it signalling that the printer is ready to work

Troubleshooting

  • Some users have reported that during this step the Matica XID 8300 DS appears in the Dispatcher/Job Monitor but instead of displaying a green icon it stays greyed out.

  • To solve this issue follow these steps

    • Disconnect the printer from your computer

    • Return to the Administration Center/Device Configurator and on the left hand panel select Delete Group. This will remove the configured printer

    • Install the following driver Matica XID Driver 8.0.1

    • When requested connect the printer back to your machine

    • Repeat the steps in the Configuration section

Printing & Encoding

Printing without encoding

  1. With the printer now configured, please open your CardExchange®

  2. On the top menu click on Print and then click on Printer Options

  3. Select the appropriate printer and press OK

  4. Select the desired card template and on the top menu click on Print, then click on Print Card and confirm the print by pressing OK

  5. The card should be pulled into the printer and after a few seconds you’ll have your newly printed card

image-20240904-113322.png

Magnetic encoding

  1. For magnetic encoding, go to the Windows Control Panel, enter the Devices and Printers section

  2. Select Printers & Scanners

  3. Select the appropriate printer

  4. Click on Printing Preferences

  5. On the configuration window that opened enable the Magstripe option

image-20240904-113252.png

For further assistance, please do not hesitate to contact us support@cardexchangesolutions.com.

  • No labels