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Technote 21/00
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Date: September 13th, 2020
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Applicable Products: CardExchange® Producer
Connecting oracle 19c to producer
You will need to make a change to their sqlnet.ora file in your Oracle home directory (Under network\admin).
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Once done, you may also need to reset the password for the user account that CardExchange is using to connect, you can see some details in the oracle document here:
https://support.oracle.com/knowledge/Oracle%20Database%20Products/2296947_1.html