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Introduction to Photo Management

The Photo Management section of Controller provides advanced tools for managing and controlling photos within your organization. When enabled, it offers multiple methods for handling photos, including:

  • Photo Uploads via the user's mobile app.

  • Photo Captures at service desk stations.

  • File Document Uploads and Importing photos.

Photo

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Management Features

You can enforce policies ensuring photos meet specific requirements, such as:

  • Photo Size and Resolution.

  • Quality Standards, such as pixel ratio or aspect ratio.

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  • ID Documents for comparing cardholder photos to state-issued identification.

  • Automatic Face Recognition for image cropping: Automatically detect faces in uploaded photos to assist with identification.

  • Face Comparison and matching against historic photos : Compare new photos against historical records or official identity ID documents (e.g., passport or driverdriver’s license) to verify the user's license photos)identity.

Photo Approval

The Photo Approval functionality can be enabled and and ID Document Approval feature ensures that all photos and ID documents are reviewed before being associated with a person’s record. This workflow can be configured in the Admin Center by a system administrator. This process works similarly to the credential production workflow, with stages dependent on the organization's business rules and workflows to define approval rules, quality checks, and verification steps that align with your organization's standards.

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Photo Lifecycle Stages

Photo management operates through four distinct stages that reflect the lifecycle of a photo, ensuring controlled and compliant photo processing within your organizationBoth photos and ID documents follow four lifecycle stages within the system, from upload to approval. These stages, controlled by policies and advanced features, ensure that the process adheres to organizational rules and provides a structured workflow for managing uploads and approvals.