Page Comparison

Applicable Products:

• CardExchange® Producer

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• CardExchange® Press

• CardExchange® Visitor

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Table of Contents

Installation

• In order to

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• install a XID Series

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• printer from Matica, you’ll need to install the EdiSecure Connect

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• utility

  • This tool can be downloaded HERE

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• Extract the files and follow the steps provided during the setup process

• After installing, under the

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• Start menu, you should have

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• a folder named EdiSecure Connect or Matica (depeding on the installed version) with the tools available to be used

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Configuration

1. Under the Start menu, open the EdiSecure Connect/Matica folder and then click on Administration Center/Device Configurator

               a.   Add a Printer

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              b.   Set the address to 1

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2. In the tool that opens select you’ll be prompted to add a new device. If not click on New Printer on the top left corner of the utility

3. Select the type of device that you are trying to add, in this case we’re selecting Printer

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3. Select the appropriate printer series

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4. Select the appropriate device model and port. The default value here is 1

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5. Return to the Start menu, and in the EdiSecure Connect/Matica folder open the Dispatcher/Job Monitor. Here you’ll be able to check if the printer is properly detected, its status and job queue.

                  a.    It should be correctly recognized if the circle in the left side is green, printer should be connected.

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3.   After that, please open CardExchange select the correct printer and try to print.

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4.   If is needed to do magnetic encoding, please be sure that you have the Magnetic option selected under the printer driver.

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6. If correctly recognized it will be displayed with a green icon above it signalling that the printer is ready to work

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Troubleshooting

• Some users have reported that during this step the Matica XID 8300 DS appears in the Dispatcher/Job Monitor but instead of displaying a green icon it stays greyed out.

• To solve this issue follow these steps

  • Disconnect the printer from your computer

  • Return to the Administration Center/Device Configurator and on the left hand panel select Delete Group. This will remove the configured printer

  • Install the following driver Matica XID Driver 8.0.1

  • When requested connect the printer back to your machine

  • Repeat the steps in the Configuration section

Printing & Encoding

Printing without encoding

1. With the printer now configured, please open your CardExchange®

2. On the top menu click on Print and then click on Printer Options

3. Select the appropriate printer and press OK

4. Select the desired card template and on the top menu click on Print, then click on Print Card and confirm the print by pressing OK

5. The card should be pulled into the printer and after a few seconds you’ll have your newly printed card

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Magnetic encoding

1. For magnetic encoding, go to the Windows Control Panel, enter the Devices and Printers section

2. Select Printers & Scanners

3. Select the appropriate printer

4. Click on Printing Preferences

5. On the configuration window that opened enable the Magstripe option

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For further assistance, please do not hesitate to contact us support@cardexchangesolutions.com.