Applies to: CardExchange Producer v10, TrustIDv4
This error can appear when a certain database file in the Data folder directory of the application is not read properly. This can be because of the location of the Database file changing, the installation path was changed, or the current user does not have permissions to read the Data folder directory.
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Relaunch your application and see what the results are. If you receive the error again, read it carefully again and double-check the path set in the configuration tool. Copy the path directly from another file browser window where the database provider file is to ensure this.
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Are you still having issues?
If this error is still occurring, reinstalling the software will be the next thing to do. Uninstall the application, and rename or remove the currently existing Data folder.
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