Jira Service Management

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Try searching for a support issue using the search box above.","userInitialAnnouncementMessageWiki":"<p><br class=\"atl-forced-newline\"></p>\n<h4><a name=\"Needthelatestinstaller%2Clookingforhelpfilesorneedtocheckifadeviceissupported%3F\" target=\"_blank\"></a><b>Need the latest installer, looking for help files or need to check if a device is supported?</b></h4>\n<p>Head over to our <a href=\"https://cardexchangesolutions.com/support-center\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><b><em>website</em></b></a> to find out. <br class=\"atl-forced-newline\"><br class=\"atl-forced-newline\"><b>Visit our Confluence Knowledge Base to see our extensive technical articles!</b><br><a href=\"https://cardexchangesolutions.atlassian.net/wiki/spaces/SUP1/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://cardexchangesolutions.atlassian.net/wiki/spaces/SUP1/overview</a></p>\n<p><b>Need further help? You can raise a support request by clicking on the link below.</b><br> Selecting the correct request type will help us better handle your inquiry. <br class=\"atl-forced-newline\"><br class=\"atl-forced-newline\"><b>Have a CardExchange® Assist support plan?</b><br> Then submit a request using the CardExchange® Assist request type and confirm your serial number for a priority response.</p>","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"nl-NL":{"helpCenterTitle":"Welkom in het Ondersteuningscentrum","sharedPortalName":"Ondersteuningscentrum","announcementHeader":"Bekijk hieronder alle CardExchange-services (Klik om uit te vouwen)","announcementMessage":"|!https://www.dropbox.com/s/cpsi33669l1doms/CE_Producer.png?raw=1|align=left, vspace=4!|!https://www.dropbox.com/s/yd7mqutysfnmnnq/CE_Visitor.png?raw=1|align=left, vspace=4!|!https://www.dropbox.com/s/i5bhxlyx2nntbtr/CE_PriceTag.png?raw=1|align=left, vspace=4!|!https://www.dropbox.com/s/4831odromhbjovc/CE_Cloud.png?raw=1|align=left, vspace=4!|\n\nh4. {color:22A7F0}*Hulp nodig?*{color}\n\n*Tprobeer te zoeken naar een ondersteuningsprobleem met behulp van het bovenstaande zoekvak, u ook naar onze* [*_forum_*|https://forum.cardexchangesolutions.com/forum/index] (Niet meer onderhouden) *voor informatie over oudere releases.* \n---- \n\nh4. {color:22A7F0}*Heb je de nieuwste installer nodig, op zoek naar helpbestanden of moet je controleren of een apparaat wordt ondersteund?*{color}\n\n\\\\\n||*Downloads*||*Notities vrijgeven*||*Ondersteunde apparaten*||*Handleidingen*||*Videos*||*Productactivering*||\n|[!https://www.dropbox.com/s/ksk8059sp4pr0dq/icondownloads.png?raw=1|align=left, vspace=4!|https://cardexchangesolutions.atlassian.net/servicedesk/customer/kb/view/187465731?applicationId=e16007dd-f3a3-37df-b18a-a5ec5b2524b9&spaceKey=SUP1&src=96657767&title=%40%40%40hl%40%40%40Downloads%40%40%40endhl%40%40%40]|[!https://www.dropbox.com/s/u8oe5ns5cycw702/iconreleasenotes.png?raw=1|align=left, vspace=4!|https://cardexchangesolutions.atlassian.net/servicedesk/customer/kb/view/182255634?applicationId=e16007dd-f3a3-37df-b18a-a5ec5b2524b9&spaceKey=SUP1&src=-242126264&title=%40%40%40hl%40%40%40Release%40%40%40endhl%40%40%40+%40%40%40hl%40%40%40Notes%40%40%40endhl%40%40%40]|[!https://www.dropbox.com/s/tjcl31fjcol499b/iconsupporteddevices.png?raw=1|align=left, vspace=4!|https://cardexchangesolutions.atlassian.net/servicedesk/customer/kb/view/190447635?applicationId=e16007dd-f3a3-37df-b18a-a5ec5b2524b9&spaceKey=SUP1&src=-1588196431&title=%40%40%40hl%40%40%40Supported%40%40%40endhl%40%40%40+Devices]|[!https://www.dropbox.com/s/5ozh9bv2cwqh078/iconmanuals.png?raw=1|align=left, vspace=4!|https://cardexchangesolutions.atlassian.net/servicedesk/customer/kb/view/189399074?applicationId=e16007dd-f3a3-37df-b18a-a5ec5b2524b9&spaceKey=SUP1&src=1701909498&title=%40%40%40hl%40%40%40Help%40%40%40endhl%40%40%40+%40%40%40hl%40%40%40Files%40%40%40endhl%40%40%40]|[!https://www.dropbox.com/s/dgqll7bw8vl07o9/iconvideos.png?raw=1|align=left, vspace=4!|https://cardexchangesolutions.atlassian.net/servicedesk/customer/kb/view/228327453?applicationId=e16007dd-f3a3-37df-b18a-a5ec5b2524b9&spaceKey=SUP1&src=-260857095&title=CardExchange%26reg%3B+%40%40%40hl%40%40%40Video%40%40%40endhl%40%40%40+Tutorials]|[!https://www.dropbox.com/s/lx9p7rick2iot5g/iconproductactivation.png?raw=1|align=left, vspace=4!|https://cardexchangesolutions.atlassian.net/servicedesk/customer/kb/view/246677505?applicationId=e16007dd-f3a3-37df-b18a-a5ec5b2524b9&spaceKey=SUP1&src=1106659811&title=%40%40%40hl%40%40%40License%40%40%40endhl%40%40%40+%40%40%40hl%40%40%40Activation%40%40%40endhl%40%40%40]|\n\n!https://www.dropbox.com/s/rp1kp3jwnzpesdq/Whats_New.png?raw=1|align=left, vspace=4!\n|h6. *February 21st 2020 - CardExchange® Gateway 1.4.0.7*|\n\\\\\n*Verdere hulp nodig? U een ondersteuningsverzoek indienen door op onderstaande link te klikken.*\nAls we het juiste aanvraagtype selecteren, kunnen we uw aanvraag beter afhandelen.\n----\n\\\\\n*Heb je een CardExchange® Assist support plan?*\nDien vervolgens een aanvraag in met behulp van het type CardExchange® Assist-aanvraag en bevestig uw serienummer voor een prioriteitsreactie.","localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Welcome to the Support Center","sharedPortalName":"Support Center","announcementHeader":"Need help? 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