External Production Printing

Using External Production (Card Service Bureau)

If you are using an external production company or service bureau for printing your credentials, you can manage the process through the Print tab in Production.

Exporting Records for External Printing

1. Navigate to the Print Tab
   Go to the Print tab in the Production section.

2. Export Records
   Click the Export to Production button in the top-right corner. This will download a CSV file containing the selected records that need to be printed.

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Uploading Completed Records

Once the external production is completed, you can upload the CSV file with the NumberOfTries and ChipSerialNumber fields filled in for each record.

1. Import Completed Records
   Click the Import From Production button in the top-right corner.

2. Upload the CSV File
   A new pane will open, allowing you to either drag and drop the file or browse for it through the file explorer. Once uploaded, you will see a preview of the records in the file.

3. Confirm Import
   If the preview looks correct, click the Import button in the bottom-right corner to process the file.

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Post-Processing and Record Status

After the file is processed, a notification will appear in the top-right corner indicating a successful import. Records that match those in the Print tab, with an incremented NumberOfTries column, will move to the Printed status and appear in the Approve for Issuance tab.