CardExchange Solutions Documentation

Controller Notification Options

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Controller Notifications are used to notify a person or third-party system of a change in a person's card status. The notification types that the system can send include email, text SMS, and webhooks.

They can all be triggered and sent to specific types of people, such as the Profile’s email address or a Controller system user email address.

In the case of WebHooks, the card status change is selected, and a URL to send the notification is needed.

Managing Controller Notifications

Add a new notification type by using the + action button in the top corner.

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Communication Type - Select the type of notification to be sent out.

Card Status - Set the card status condition for the notification to occur.

Receiver Type* - Select who should receive the notification.

  • Profile: Send the notification to the card credential profile’s stored email address* or phone number**.

  • User: Add the users of the Controller system to receive an email notification.

  • Email*: Enter the email to be sent.

  • Text**: Enter the text message to be sent.