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Uploading a Photo

To upload

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a photo for the first time in the

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app:

  1. Navigate to the Details Screen:
    Click on the Details button located on the bottom

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  1. navigation bar.

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  1. Add a Photo:
    At the top of the details screen,

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  1. click the Add Photo button.

  2. Choose an Image:

    • You can either take a new photo using your camera or import an existing image.

    • Ensure the file is in a supported format such as JPG or PNG.

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  1. Receive Notification:
    Once the photo is uploaded, a notification will confirm that your photo is in the approval process.

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When you go back to the Virtual ID screen, if your organization is using photo approval, you will see a Pending approval banner under your photo. This will change once the photo has been approved.

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  1. The message might vary based on your organization’s customization.

  2. Check Photo Status:
    If your organization requires photo approval, a Pending Approval banner will appear under your photo on the Virtual ID screen. This banner will be updated once the photo is approved.

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Uploading ID Documents

If required by your organization

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,

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you may be prompted to upload a picture of

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an ID document. Follow these steps:

  1. Log In:
    After logging in and setting your PIN, the app will prompt you to upload or take a photo of your ID, if required.

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  1. Upload the ID Document:

    • Use a supported image format like JPG or PNG.

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    • Note: PDF or Word documents are not supported.

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  1. Upload Confirmation:
    Once the document is successfully uploaded, you will be

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  1. redirected to your

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  1. Virtual ID screen with a confirmation message at the bottom.

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Uploading a Signature

If a signature is required by your organization, follow these steps:

  1. Navigate to the Signature Section:
    On the Details screen, click the Signature button.

  2. Add Your Signature:

    • You can either sign directly on the screen, capture a photo of your signature, or upload an image file of your signature.

  3. Upload Confirmation:
    After the signature is successfully uploaded, you will return to the details screen, where a confirmation message will appear at the bottom of the screen.

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